The Big Question: ‘What are my competitors doing?’
One of the key questions I get when meeting with customers is “What am I seeing in the market”? What they often really mean is “What are my competitors doing?” Banking is one of the most competitive...
View ArticleNotes from BAI: Good interaction around Interactive Teller
Some people love trade shows. Others hate them. No matter your opinion, bank customers always seem to open up at trade shows, making the exhibits a great opportunity for companies like NCR to gather...
View ArticleATM industry needs to continually innovate to thwart crime
When it comes to effective risk management, it takes more than just technology. Undermining organized criminal activity demands industry collaboration – along with people and processes to stay one step...
View ArticleATMs at the center of the conversation
Why ATMs and self-service devices play a pivotal role in engaging and fulfilling the needs of the modern consumer [As published in ATMMarketplace.com's FutureTrends report] By Michael O’Laughlin Senior...
View ArticleFuture of ATMs (infographic)
What’s next in how ATMs are used and the technology behind them? ATMMarketplace.com takes a look at the ATM’s future in this infographic. Note that three of their four ATMs were born in NCR Labs. ATM...
View ArticleChristopher Columbus Had His Flag, Credit Unions Have Video ATMs
David Frankil, president, NAFCU by: David Frankil, President, NAFCU Services Corporation Back in Columbus’ day, geographic expansion for Old World nations was a relatively straightforward process. Over...
View ArticleAct Like a Website Think Like a Bank
By Gaby Abi Aad, NCR United Arab Emirates Gerry McGovern, author of “The Stranger’s Long Neck”, said: “Often, satisfaction is not a good measure of whether a customer will do more business with you (…)...
View ArticleThe Branch’s Love/Hate Relationship with Technology
And why the intersection of design and technology make them a perfect match By Brian Bailey, vice president and general manager, NCR Branch Transformation Technology has killed the bank branch. You’ve...
View ArticleRBS: From Innovation Comes Disruption
The Royal Bank of Scotland takes a deep look at the dynamics and technologies shaping the future of banking. Among the super trends they identify: Big Data and an “always on” digital consumer. From...
View ArticleWinning awards … and customers … with interactive video
by Jeff Dudash, senior PR manager, NCR Corp. North Peace Savings and Credit Union has been using our interactive video ATM technology (amongst other tech) for several years now, so they represent one...
View ArticleVIDEO BLOG: Economics of retail bank branch networks and new models to drive...
In this video blog our branch transformation evangelist, Martin Shires discusses the economics of retail branch networks and how new models can drive growth by engaging consumers where they live, as...
View ArticleNCR reaches highest spot on FinTech 100 ranking
Each year, the publishers of American Banker and Bank Technology News put out an excellent supplement to their regular publication, including a research study around the top providers of technology to...
View ArticleBranch Transformation: An insider’s view of the Interactive Teller
Editor’s Note: Today’s post comes at the courtesy of Terrina Rishel, CEO of ATM Authority, who interviewed Bert Watson, general counsel of United Bank in Zebulon, Ga. They discussed United’s recent NCR...
View ArticleWhy ATMs are not just about cash
Ask just about anyone what an ATM is used for and they will say one thing: “to get cash out.” Simple enough, but cash withdrawal is just the tip of the iceberg. For years, people have been able to...
View ArticleBrits embrace new, easy mobile payments technology
British financial institutions are literally taking banking direct to consumers with the launch of an innovative new platform that will let people make payments using only a mobile phone number. Paym,...
View ArticleAre Brazil’s banks ready for the World Cup?
The World Cup is about to kick off in Brazil, and while the organizers desperately finalize preparations for the stadiums, it’s worth remembering that there is a lot more going on behind the scenes to...
View ArticleCardless cash: the future of ATMs?
The fundamental basis of the consumer-ATM transaction has been unmodified since cash machines were first rolled out in the 1960s. You put a bank card–usually a debit card–into the machine, tap in a PIN...
View ArticleCash — your truest flexible friend?
A plethora of payment channels now exist. We can pay for things with credit, debit and prepaid cards. We can still write checks or we can tap-and-go with a contactless card. Mobile wallets are growing...
View ArticleROI: the key to EMV
The financial industry in the US is lukewarm about EMV and would rather pay for ongoing fraud bills rather than fork out for the improved security of the chip-and-PIN standard. Right? Certainly there...
View ArticleThe gift dispensing ATM: adding the personal touch to banking
There are over 250 different models of ATMs installed around the globe with a total install base of 2.6M ATMs. The majority of these ATMs now do a lot more than just dispense cash. Check and cash...
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