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The Big Question: ‘What are my competitors doing?’

One of the key questions I get when meeting with customers is “What am I seeing in the market”?  What they often really mean is “What are my competitors doing?”  Banking is one of the most competitive...

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Notes from BAI: Good interaction around Interactive Teller

Some people love trade shows. Others hate them. No matter your opinion, bank customers always seem to open up at trade shows, making the exhibits a great opportunity for companies like NCR to gather...

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ATM industry needs to continually innovate to thwart crime

When it comes to effective risk management, it takes more than just technology. Undermining organized criminal activity demands industry collaboration – along with people and processes to stay one step...

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ATMs at the center of the conversation

Why ATMs and self-service devices play a pivotal role in engaging and fulfilling the needs of the modern consumer [As published in ATMMarketplace.com's FutureTrends report] By Michael O’Laughlin Senior...

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Future of ATMs (infographic)

What’s next in how ATMs are used and the technology behind them? ATMMarketplace.com takes a look at the ATM’s future in this infographic. Note that three of their four ATMs were born in NCR Labs. ATM...

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Christopher Columbus Had His Flag, Credit Unions Have Video ATMs

David Frankil, president, NAFCU by: David Frankil, President, NAFCU Services Corporation Back in Columbus’ day, geographic expansion for Old World nations was a relatively straightforward process. Over...

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Act Like a Website Think Like a Bank

By Gaby Abi Aad, NCR United Arab Emirates Gerry McGovern, author of “The Stranger’s Long Neck”, said: “Often, satisfaction is not a good measure of whether a customer will do more business with you (…)...

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The Branch’s Love/Hate Relationship with Technology

And why the intersection of design and technology make them a perfect match By Brian Bailey, vice president and general manager, NCR Branch Transformation Technology has killed the bank branch. You’ve...

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RBS: From Innovation Comes Disruption

The Royal Bank of Scotland takes a deep look at the dynamics and technologies shaping the future of banking. Among the super trends they identify: Big Data and an “always on” digital consumer. From...

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Winning awards … and customers … with interactive video

by Jeff Dudash, senior PR manager, NCR Corp. North Peace Savings and Credit Union has been using our interactive video ATM technology (amongst other tech) for several years now, so they represent one...

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VIDEO BLOG: Economics of retail bank branch networks and new models to drive...

In this video blog our branch transformation evangelist, Martin Shires discusses the economics of retail branch networks and how new models can drive growth by engaging consumers where they live, as...

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NCR reaches highest spot on FinTech 100 ranking

Each year, the publishers of American Banker and Bank Technology News put out an excellent supplement to their regular publication, including a research study around the top providers of technology to...

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Branch Transformation: An insider’s view of the Interactive Teller

Editor’s Note: Today’s post comes at the courtesy of Terrina Rishel, CEO of ATM Authority, who interviewed Bert Watson, general counsel of United Bank in Zebulon, Ga. They discussed United’s recent NCR...

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Why ATMs are not just about cash

Ask just about anyone what an ATM is used for and they will say one thing: “to get cash out.” Simple enough, but cash withdrawal is just the tip of the iceberg. For years, people have been able to...

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Brits embrace new, easy mobile payments technology

British financial institutions are literally taking banking direct to consumers with the launch of an innovative new platform that will let people make payments using only a mobile phone number. Paym,...

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Are Brazil’s banks ready for the World Cup?

The World Cup is about to kick off in Brazil, and while the organizers desperately finalize preparations for the stadiums, it’s worth remembering that there is a lot more going on behind the scenes to...

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Cardless cash: the future of ATMs?

The fundamental basis of the consumer-ATM transaction has been unmodified since cash machines were first rolled out in the 1960s. You put a bank card–usually a debit card–into the machine, tap in a PIN...

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Cash — your truest flexible friend?

A plethora of payment channels now exist. We can pay for things with credit, debit and prepaid cards. We can still write checks or we can tap-and-go with a contactless card. Mobile wallets are growing...

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ROI: the key to EMV

The financial industry in the US is lukewarm about EMV and would rather pay for ongoing fraud bills rather than fork out for the improved security of the chip-and-PIN standard. Right? Certainly there...

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The gift dispensing ATM: adding the personal touch to banking

There are over 250 different models of ATMs installed around the globe with a total install base of 2.6M ATMs. The majority of these ATMs now do a lot more than just dispense cash. Check and cash...

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